The FTCL Group is involved in all of the technical, engineering and management activities from design, sourcing, installation, commissioning, warranty, optimization, upgrades, services support and finally de-commissioning. FTCL provides a customer-centered business and has a portfolio of business partners who are leaders in their field and can provide the electronic production line and semiconductor application process solutions to meet FTCL customersí» requirements.

Through our long-established business partnerships, comprehensive network of sales and marketing in Greater China, supported by a highly efficient logistic operation, the FTCL Group offers a unique bundle of value-added products and services to a diversified and broad base of customers in the PCBA and semiconductor industries, enabling them to reduce their time-to-market, lower total cost of manufacturing, and enhance their overall competitiveness.

The FTCL Group operates well-equipped demonstration and training centers in China where product/process demonstrations, product and sample evaluation, and production line configurations can be provided. Skill and knowledge transfer can be provided to customers through theoretical, practical and hands-on training at such centers.

The FTCL Group also advices their customers on the implementation of small to very large projects. By constantly evaluating its customersí» needs, the FTCL Group helps its customers to develop solutions that optimize products performance and reliability in different investment phases.

 

Focus of FTCL

The primary business operations of FTCL are in two high technology industry sectors in Greater China, namely high-end PCBA manufacturing and Semiconductor manufacturing.

The FTCL Group provides a wide array of products and services catering for most of the electronic assembly and semiconductor back-end packaging and FPD manufacturing industry. For some of its customers, FTCL will source on a project basis for additional production equipment to complete and provide an end-to-end production line.
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The FTCL Group has its headquarters based in Hong Kong and has establishments in 8 locations in China (including Hong Kong) and Taiwan to provide sourcing and technical services to customers by its aggressive sales and marketing team and knowledgeable technical and engineering team.

 

Technical and Engineering Services

The FTCL Group provides an array of technical engineering services through its network of operations in Greater China (including Hong Kong). A description of the technical and engineering services provided are as follows:

Asset management services


Asset management services include supporting the customer to manage their production assets over their full life to minimize the effective ownership cost. Services include relocation of equipment, installation and re-commissioning, improvement and upgrading of existing production equipment, Spare Parts management, and third party management to facilitate the trade-in of customersí» used equipment.

 

Application software and automation


Seeking to provide a total solution to its customers, the FTCL Groupí»s technology team is able to design and develop middle-ware and customize software to link main computer systems to production equipment on-site.

 

Production equipment line and process support services


Production equipment line and process support services include customization and specialist tooling. Line optimization for customersí» specific needs, operator training in process, operation and first level maintenance.

 

After-sales services


After-sales services include production line consulting, installation, commissioning, warranty, out of warranty service, overhaul and upgrades. It has an established team of professional and qualified engineers that undertake after-sales services on-site as well as through its network of service centers in Greater China.

Overhaul services include system software upgrade, parts replacement, key component refurbishment and mechanical parts lubrication.

Each of its service centers maintain comprehensive inventory of Spare Parts to ensure timely repair of equipment and systems provided.

With all the above value added services that customers demand today, FTCL group ensures its CUSTOMER satisfaction is the focus of its business operations.